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Insights

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Monitoring and Managing Global Sourcing & Services Outsourcing Risks

09-02-2011|WhitePapers

09-02-2011

According to Gartner, the top 30 outsourcing destinations are emerging markets that bring varied and often high risks. The need of the hour, instead, is a proactive, and effective, risk [...]

Innovating services supply chain: Rise of on-demand BPO

08-16-2011|Articles

08-16-2011

It’s been over a decade since corporations started leveraging outsourcing to better manage capacity, costs, quality, risk and speed to market. What started as giving mundane tasks to an external [...]

Global Services Conference 2011

03-01-2011|Videos

03-01-2011

Global Services Conference 2011 http://youtu.be/OV0YkvVDWLY

Embrace a Continuous Improvement Mind‐Set

09-15-2010|WhitePapers

09-15-2010

Many client organisations undertake global sourcing initiatives without an accurate understanding of the management that will have to be involved for the initiative to be successful. That’s why the sixth [...]

The Need for Solid Governance Model

07-15-2010|WhitePapers

07-15-2010

When I make presentations at client conferences, I often ask this question:What is the single largest factor contributing to the failure of services globalisation initiatives? The answers I receive range [...]

Brazil Rank in Attracting Investment

07-01-2010|Videos

07-01-2010

Atul Vashistha, Chariman & Founder speaking about - How Does Brazil Rank in Attracting Investment? http://youtu.be/_tBg80Fp6hw

Assign Best People for Globalisation Initiatives

05-15-2010|WhitePapers

05-15-2010

Globalisation is not about a single action, or even a group of actions. Globalisation, when successful, is about an attitude. Yet even when the CEO of a company embraces Globalisation [...]

Align Business and Globalisation Objectives

03-15-2010|WhitePapers

03-15-2010

I’ve said before that a company that wishes to flourish in today’s global market must adopt a services Globalisation strategy. However, not every company is ready to Globalise each of [...]

Adopting Lifecycle Approach to Globalisation Journey

01-15-2010|WhitePapers

01-15-2010

Services globalisation is a journey and not just a destination; it requires management of the entire lifecycle – from the knowledge phase (understanding the true services globalisation opportunity) to the [...]

Embracing Globalisation

11-15-2009|WhitePapers

11-15-2009

One underlying fact successful globalisers understand is that services globalisation has come a long way from offshore outsourcing and continues to evolve every day.As services globalisation evolves,new opportunities arise. The [...]

Do the Communications Right

09-15-2009|WhitePapers

09-15-2009

Communicating effectively with your internal and external stakeholders is an important part of successful globalisation initiatives. That’s important because opinions, if they become negative, can turn into behaviours that threaten [...]

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